FREQUENTLY ASKED QUESTIONS

PRODUCT

How do I care for TGM fabrics?

Softskin100© | Organic Fleece | SMLS100© | Cotton Poplin | COTTONRIB100© | COTTONSEY100© | Washed Cotton Jersey
Machine wash cold on gentle cycle. Cool iron on reverse. Do not bleach, dry clean, or tumble dry.

PRFRM100©
Machine wash cold on gentle cycle. Do not iron, bleach, dry clean, or tumble dry.

Re-Crink100©
Hand wash cold on gentle cycle. Do not iron, bleach, dry clean, or tumble dry.

Re-Shell100©
Hand wash cold on gentle cycle. Dry clean. Do not iron, bleach, or tumble dry.

Re-Form100©
Dry clean only. Iron on low. Do not wash, bleach, or tumblr dry.

PLEATHER©
Clean with damp cloth. Do not wash, bleach, tumble dry, iron, or dry clean.

How sustainable is The Giving Movement?

We ensure that every aspect of our business is sustainable as much as we can. Our fabrics and packaging are 100% sustainable and eco-friendly, and our carbon footprint is minimised as our factory and production are all locally based in the UAE — where we operate from.

We know that in the modern world it’s difficult to have fully sustainable operations, like delivery vehicles and our offices, however, we’re taking every stride we can to ensure that we’re as sustainable as possible.

We also don’t believe in overproduction, so our collections are created in a limited quantity. Each piece is labelled with its number in the series, so you’ll always know exactly how many we have produced.

How do you make your fabrics?

We work with 5 main fabrics:

SOFTSKIN100©: the upgraded fabric is 100% sustainable, being 80% recycled polyester and 20% recycled spandex. It’s made from waste plastic water bottles, which are cleaned, shredded into flakes and melted down to molten plastic. The molten plastic is pressed and stretched multiple times to eventually become yarn, which is brushed and woven into the fabric we use. Softskin is certified sustainable and has been awarded Control Union’s Global Recycle Standard (GRS) certification.

Organic Bamboo: this fabric made by dissolving pulp bamboo into its cellulose component and then spinning into fibers. Our organic bamboo fabric is 100% eco-friendly and FSC and OEKO-TEX certified.

Organic Cotton: our organic cotton is created with 95% organic cotton and 5% fully recycled elastane. We use ethically sourced Indian organic cotton for the GOTS and OEKO-TEX certified fabric.

RE-SHELL100©: the fabric used for outerwear is made from 100% recycled crinkled nylon. It’s OEKO-TEX and GRS-certified, using low-impact dyes.

RE-DOWN100©: made from 100% recycled crinkled nylon, the RE-DOWN fabric features a filling of 100% recycled polyester to ensure comfort and warmth. The fabric is OEKO-TEX and GRS certified.

Are you ethically and socially conscious?

Yes. TGM is committed to providing fair living wages and working hours to all its employees and workers. We also ensure that we create safe conditions, allow unionisation and use protective equipment. All workers are at the legal age to work and are working at their own free will.

Can I return multiple orders at the same time?

No, items from separate orders must be returned in separate packages.

Where does the charity go?

Through our partnership with Dubai Cares, part of Mohammed bin Rashid Al Maktoum Global Initiatives, 15 AED is donated with each item sold towards the organisation and Harmony House India. Under IACAD License number 4054, the donations go towards providing education and basic needs to the children of Harmony House India. For more, please visit our Dubai Cares and Harmony House India pages.

Wondering why we landed on 15 AED? That’s because it’s enough to provide food and shelter for one week for a child in need. That means that every time you buy one of our products, you’re making a positive impact in one person’s life.

Why donate AED 15?

AED 15 is enough to provide food and shelter for one week for a child in need. That means that every time you buy one of our products, you’re making a positive impact in one person’s life.